Return & Refund Policy CieloBooStudio

Made-to-Order Products

Our products are created especially for you. Because of their made-to-order nature, we do not accept returns or exchanges for change of mind, incorrect size selection, or customer personalization errors.

Orders cannot be canceled once production has begun.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, misprinted, or different from what you ordered, please contact us within 30 days of delivery at tidyhomefinds@outlook.com.

Include your order number, a description of the issue, and clear photographs.

We will review the issue and arrange an appropriate resolution, including a replacement or refund where applicable.

Personalized Products

Please carefully review all names, spelling, photos, and personalization details before placing your order. We cannot offer free replacements for errors in information provided by the customer.

Digital Downloads

Due to the nature of digital products, we generally do not accept returns or exchanges after files have been delivered.

If you experience difficulty accessing or downloading your purchase, please contact us. We will gladly assist you.

Your Consumer Rights

Nothing in this policy limits any rights or remedies provided by applicable law.

Contact Us

Email: tidyhomefinds@outlook.com

CieloBooStudio — Gifts & Templates